Privacy Policy

Last Updated: June 1, 2024

1. Introduction

Skini Club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website at www.skiniclub.com (the "Website")
  • Use our mobile application (the "App")
  • Utilize our services
  • Communicate with us in any way

We value your trust in providing us with your personal information, and we strive to use commercially acceptable means of protecting it. By accessing our Website, using our App, or utilizing our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)
  • Health and fitness information (such as height, weight, body measurements, fitness goals, exercise history, health conditions, and nutrition habits)
  • Emergency contact information

2.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2.3 Fitness and Performance Data

If you use our fitness services or app, we may collect:

  • Workout data (exercises performed, sets, reps, weights used)
  • Performance metrics (heart rate, calories burned, distance covered)
  • Progress photos (if you choose to upload them)
  • Assessment results

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service
  • Undergo fitness assessments
  • Use our app or website features
  • Provide feedback or testimonials

3.2 Automated Collection

We collect information automatically through:

  • Cookies and similar tracking technologies
  • Website analytics tools
  • Mobile app usage data
  • Fitness tracking devices and wearables (if you connect them)

3.3 Third-Party Sources

We may receive information about you from third parties, including:

  • Business partners
  • Service providers
  • Health and fitness apps you connect to our services
  • Social media platforms (if you interact with our social media pages or use social login features)

4. How We Use Your Information

We use the information we collect for various purposes, including to:

4.1 Provide and Manage Services

  • Create and manage your account
  • Process transactions and payments
  • Deliver the services you've requested
  • Develop personalized fitness and nutrition programs
  • Track your progress and provide feedback
  • Schedule appointments and classes

4.2 Communicate With You

  • Respond to your inquiries and support requests
  • Send administrative messages, updates, and security alerts
  • Provide information about products, services, and promotions (if you've opted in)
  • Deliver personalized content and recommendations

4.3 Improve Our Services

  • Analyze usage patterns and preferences
  • Conduct research and development
  • Enhance user experience and functionality
  • Develop new features and offerings

4.4 Marketing and Advertising

  • Deliver targeted advertisements
  • Measure the effectiveness of our marketing efforts
  • Conduct market research and surveys
  • Create lookalike audiences for advertising purposes

4.5 Legal and Safety Purposes

  • Protect the security and integrity of our services
  • Enforce our terms and conditions
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims
  • Protect the health and safety of our clients and staff

5. Sharing Your Information

We may share your personal information with the following categories of recipients:

5.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Email and communication platforms
  • Analytics providers
  • Customer relationship management systems
  • Marketing and advertising partners

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

5.2 Professional Staff

Your information may be shared among our fitness professionals, nutritionists, and other staff members as necessary to provide our services to you.

5.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

5.4 Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, court order, or similar legal process, or in response to lawful requests by public authorities.

5.5 With Your Consent

We may share your information with third parties when you have given us consent to do so.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and App and to hold certain information.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website and services
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
  • Functionality Cookies: Enable us to personalize content and remember your preferences
  • Targeting Cookies: Record your visit to our website, the pages you've visited, and the links you've followed to deliver relevant advertisements

6.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the site may not function properly.

6.3 Third-Party Analytics

We use third-party analytics providers, such as Google Analytics, to help analyze how users use our Website. These analytics providers may use cookies and similar technologies to collect information about your use of the Website and your preferences.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection
  • Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

8.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.

8.5 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as when we process your information for direct marketing purposes.

8.6 Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

8.7 Marketing Preferences

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

We may transfer your personal information to countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable law to ensure that your personal information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Skini Club
Studio 00 Jayden Cape
New Stephanieburgh, BT66 7RR
Email: privacy@skiniclub.com
Phone: +444331032857

If you have a complaint about our use of your personal information, you have the right to lodge a complaint with your local data protection authority.